Knowing Your Contractor
Just knowing something about a contractor isn't enough. In order to
ensure a quality installation, you should ask questions of the
contractor such as:
■How long have they been installing pavers?
■Have they been trained by a manufacturer or by the ICPI?
■Do they have written certificate of completion?
■What percentage of their total business consists of installing concrete
■Will they provide you with three references, not only recent ones, but
from past jobs?
■Can you contact their reference and inspect the jobs?
■Do they have a portfolio of photos and letters to qualify themselves?
■Are they in good credit standing?
Do they have a current liability insurance certificate?
While the contractor is on your property, they should be insured for any
damage and injuries that may occur. Check your homeowner’s insurance
policy for coverage of the contractor while on your property.
Can the contractor provide proof that Workmens Compensation insurance
covers all on the job?
Do they install the job per ICPI specifications? Can they supply a copy?
Do they provide a written, itemized proposal outlining the scope of work
and terms of payment? It should include starting and completion dates,
demolition and excavation paving and base materials, and taxes.
Do they guarantee their work for one year?
Will they return in a year to inspect it?
Are they members of the ICPI or other associations?
With answers for these questions and others you might have, plus answers
on how to know when the installation is being done right, you should be
able to select a competent contractor.